Terms of use

What The Nest is

The Nest is a space for high support children and their caregivers, therapists, and parents. Open Monday to Friday, 8am to 6pm, closed weekends. A caregiver comes with the child they treat and is responsible for that child during the booking. The room has a hard capacity. A booking is a reserved slot in that room, not a waitlist and not an open-ended hold on the calendar.

Accounts

If you create an account, use the same email you will book with. You are responsible for keeping that sign-in to yourself. We may close an account that is used to interfere with capacity, holds, or other providers.

Holds and payment

• A hold keeps a slot for a short time. It is not a confirmed booking.
• Payment is through Stripe Checkout. The booking is confirmed only after Stripe reports a successful payment.
• If payment fails, expires, or is not completed in time, the hold is released so someone else can take the slot.

Cancel, refund, no-show, and house rules will be published here when they are confirmed. Until then, treat the homepage booking steps as the product description, not a contract.

Location

928 Dr. Martin Luther King Jr. St. S, St. Petersburg, FL 33701.